Our customer in the Energy sector is looking for a ERP Business Analyst - SCM
KEY ACTIVITIES :
· Identify & review business process opportunities, assist business stakeholders in documenting As-Is and To-Be process flows.
· Act as a key point of contact and specialist knowledge resource for ERP users and stakeholders in the supported functional area.
· Provide guidance, instructions and assistance to peers deploying related applications, changes, interfaces or processes.
· Provide input and support for both UAT and URT, working with Business Process Owners to prepare and execute effective test scenarios and scripts.
· Support Knowledge Transfer efforts, including delivery of end user training for new deployments / newly released functionality.
· Build, develop and maintain constructive working relationships with Business and IT stakeholders.
· Promote an awareness of OTBI capabilities and foster increased up-take of this reporting tool.
· Ensure that both day-to-day and long-term business priorities are effectively communicated to development and support teams.
· Be directly involved in new ERP deployments, working with the System Integrator to ensure a positive outcome for future roll-outs.
Communicate effectively with a variety of technical and non-technical audiences.
· Work with Business Process Owners to ensure that business requirements are properly understood, documented and communicated, using meetings, workshops, etc
· Work closely with the Change & Release Analyst and the Test Coordinator to ensure effective deployment of changes.
· Follow the relevant Change Process to ensure change deployments meet Compliance team expectations.
· Participate in on-going training & development
· Establish and maintain a positive working relationship with Domain ERP System Analysts
· Establish & maintain positive working relationships with domain Business Process Owners, Key Users and other relevant stakeholders
· Provide guidance and instructions and assist peers with new ERP related applications interfaces and processes.
· Provide Knowledge Transfer documentation, Training and assistance to key users and end users as required
· Participate in reviews, validations and developments of functional specifications
· Assists / provide guidance to the end users in testing phases as required
QUALIFICATIONS :
• Relevant industry experience in the relevant domain (Supply Chain Planning / Order Management / Inventory / Manufacturing / etc)
• Oracle Fusion experience and / or appropriate technical qualification / certification
• Experience in an analytical role
• Customer service / client facing experience
• Facilitation skills (workshops, scenario building)
• Demonstrable business process knowledge/skills including process flows and best practice
• Experience in delivering end-user training
Nice to have:
• Fluent in French & English
• Formal Oracle training in one or more domains
• Appropriate ERP domain qualification
• Experience with OTBI / BI Publisher, including Subject Area design and deployment
EXPERIENCE/SKILLS/KNOWLEDGE :
• Logical and analytical thinking
• Ability to work under pressure to meet deadlines
• Planning, prioritising and time management skills
• Effective communication skills; able to communicate effectively with stakeholders at all levels in the business.
• Willingness to challenge the status quo, negotiate, persuade and influence change in the business.
• Energetic and enthusiastic with a can-do attitude; tenacious and resilient
• Self-motivated, requiring minimal direct supervision
• Customer service / client facing experience
• Demonstrable business process knowledge/skills including process flows and best practice
• At least 2 years' experience in business support within a tier 2 multi-site ERP environment
• Demonstrable skills working with MS Office productivity tools, including PowerPoint, Excel, Word, Teams, SharePoint, PowerBI.
